‧HOME > Technical FAQ
| Technical FAQ |  |
 |
|
| Motions are detected, but it does not trigger Email (IP Camera_CAM6 Series). |  |
 |
1. Make sure "Sender's Mail" and "Receiver's Mail" are not blocked by Mail Server or security firewall. 2. If "Record File Format" is set with *.AVI, each file size will up to 2MB.
* Make sure it is not blocked by Mail Server or firewall.
3. Mail Server does not support WEB(IE) interface for Yahoo free accounts:
*Yahoo paid account (with POP3/ SMTP) that is supported.
4. Mail Server does not support SSL, for instance Gmail.
＊H.264 B series start to support SSL.
5. If test in LAN; however, the mail server is built in WAN. Make sure that the IP Device/IP Address can access the Internet.
* Form example, firewall sets up 192.168.1.XXX that can access the Internet.
*IP Device IP Address: 192.168.1.200
*IP Device Gateway: 192.168.1.1
*PC IP Address: 192.168.1.XXX
6. DNS setting "IP Camera Setting" must use follow local ISP settings(All countries are having different DNS).
7. Router must make port mapping for mail port.
*Default Port is port 25
8. Motion Mail triggered Steps︰
(1). Event Setting︰Set up "Motion Detection Area" , Enable "Area 1, 2, or 3' ,and Enable "E-mail".
(2). Mail Setting︰Make sure information is correct. After finish the setup,the user can click "Apply" and "Test" to confirm Mail Setting is correct (If the test is successful, it will dispaly "Test OK!", and send out a mail titled with "Mail Test"). |
| Before using Win7 Media Player to play back H.264 AVI files, must install Win7 codec. | |
| Did Asoni camera support 64GB SD card? | |
| Why can’t I see the “LiveView “ screen of IP-camera under the Internet Explorer_v.11 ( IE11 ) ? | |
