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| Technical FAQ |  |
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| How can I see the video through mobile phone? |  |
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Please check if your mobile phone support 3GPP or Streaming player. (1) After set up all network configuration, please type below link in your streaming player of mobile phone: rstp://[Camera's IP]:[rstp port]/[path] (2) If your broswer of mobiel phone supports JAVA, you can type below link: http://[Camera's IP]:[http port]/Jview.html (3) If your mobile phone are smart phone: For MPEG4 series camera, if the firmware is V3.2.70 iphone: http://[camera_ip]:port Android: http://[camera_IP]:port/Jview.html For H.264 series camera, if the firmware is V1.0.18 or above iphone: http://[camera_ip]:port Android: http://[camera_ip]:port Note:SVR440/640 are not supported by mobile viewing. |
| How can I view SOL video via mobile phone? | |
| Can ping the IP address, but can't connect with IE browser | |
| I want to use SOL recording software, what is the hardware requirement? | |
| There is an error message of CCDrawer on recording software | |
| How to set PPPoE and DDNS? | |
| Live view will hang on recording software | |
| Using IP search utility, the camera shows 0.0.0.0 in MAC and IP address | |
